Tuesday, July 14, 2009

July 14 chat session

Bryant & Stratton must be a big institution! Had one of the career questions again today, and observed that some students may not understand the scripted directions. When the student was not responding at all to my messages and this script, I asked if she wanted some help getting to some of the resources -- and I heard back from her right away. I also noticed that the database they recommend in the script is missing (or very hard to find) on their virtual library. Tried to return to their policy page to send this feedback, but after trying 5 or so lost my motivation to figure out which of the 16 pages for B&S was the one I was using. Maybe next time...

Then I had someone from U of Minn doing education research. It's always fun when they ask you about a topic you actually have experience with :-)

Chris' 24/7 on 7-10-09

I just had one question from a Bryant & Stratton student who wanted information about business administration in healthcare. The occupational resources we were given to use don't mix or overlap areas very well so we ended up looking for some articles. Student founds some she liked when we search Academic Search Premier together.

Wednesday, July 8, 2009

Catch -up

It has been a while, so here is a brief run down of my latest few sessions:

I had one student that needed to re-find an article that another librarian had helped her with. I did manage to find it; there had been a glitch? or a faulty url.

Next I had a student in need of help with Community Resource Vocational Rehab or Monarch. (yikes!) I think I gave some good advice.
(Also in that session, I avoided a very detailed law question. Thank goodness it was picked up before guilt made *me* do it.)

I was very busy last Friday.
I had a question on Lyme disease and the failure rate of testing (statistics vaguely recalled from the Discovery Chanel). I found CDC and HHS references.
I had a question on how to find the OED given the change to the interface in a campus site.
I had a question on the policy on returning books to a public library (college owned books). I could not find anything in the policy to cover this, but gave her the refdesk number.