In response to Chris' question, although we are to help 24/7 students from all over the world, each school has licensing restrictions on what they can share. We are to send articles from our databases only to SUNY Oswego email addresses -- whether they are from Potsdam or India.
I just read the transcript for this one, and the complication is that the library through which they are asking their question is Univ of North Carolina. Who knows what kinds of resources are available at the researcher's Indian library? One alternative I might suggest would be google.scholar or other authoritative websites and free databases, depending on the topic. This student really did not stay around long to get an answer, though.
Anyway, my final thought is that perhaps this would be a good question for the conference discussion on Thursday, assuming we will have an opportunity to ask Jaclyn about best practice.
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